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Shipping fees
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All orders $169 and overComplimentaryOrders under $169$10
Delivery times
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‘In stock’ estimated delivery2-4 business days‘Special order’ estimated delivery4-6 weeks
Returns
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Online purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Payment options
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Accepted debit/credit cards:
Visa, MasterCard, American express
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
Repairs
Click and collect
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Click and collect is available in all R.M.Williams stores.
Simply select the click and collect option at checkout, then collect it from your selected store within 24 hours.
Find out more here.
Committed to quality
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Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Learn more about our quality craftsmanship here.
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We have walked more than a few miles together and stood the test of time since 1932.
More than a few people have reached out asking us to share stories and conversations from our past and present – stories from the Boot Room so to say. We want to take this opportunity to look back at the paths we have journeyed and celebrate our rich history. We will over the next few months look back into our archives and revisit our catalogues and stories from the past.
Step back in time with us.
The “Step back In time” graphic first made an appearance in a 1950 catalogue.
1935
“Write about your foot trouble - we are experts”
Below is the first recorded catalogue, it's from 1935. A simple edition with an ambitious message “If you have a high instep foot, and have to get a boot too long for you, for the sake of comfort, let me know what size fits your instep and what length exactly your foot is. We have put hundreds of customers into shorter, more comfortable boots, with high instep. Write about your foot trouble - we are experts. ”
This begins RM's desire to craft boots that fit properly and are of the utmost quality. This mantra drove his business and made it the success it was and is today.