Frequently asked questions

R.M.Williams boots are crafted to step with you through life’s journeys, offering enduring comfort and style. Our commitment to quality ensures that when boots are well cared for, they’ll enjoy a lengthy lifespan and accompany you for years to come. 

We firmly believe our boots are worthy of their iconic status, uniting the best quality materials with decades of time-honoured craftsmanship. If you’re looking for a quality boot that will stand the test of time, look no further than R.M.Williams. 

The gold standard of boot making is a Goodyear welted construction, enacted by experienced craftspeople, using high quality materials. This method of construction not only provides a sturdy, durable boot, but allows the boot to be resoled if it becomes too well-worn. We’re proud to craft our boots this way.

We do not offer a warranty on our boots other than in the instance of a production fault, in which case we will gladly swap them out for a fresh pair. We believe in the quality of our boots and know that if they’re well cared for, they’ll stand the test of time.