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Shipping fees
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All orders $169 and overComplimentaryOrders under $169$10
Delivery times
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‘In stock’ estimated delivery2-4 business days‘Special order’ estimated delivery4-6 weeks
Returns
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Online purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Payment options
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Accepted debit/credit cards:
Visa, MasterCard, American express
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
Repairs
Click and collect
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Click and collect is available in all R.M.Williams stores.
Simply select the click and collect option at checkout, then collect it from your selected store within 24 hours.
Find out more here.
Committed to quality
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Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Learn more about our quality craftsmanship here.
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Leather care products
We’re passionate about ensuring a long and adventurous life for your R.M.Williams boots, and have meticulously crafted a range of leather care products to make this possible. From specially formulated polishes, cleaners and leather conditioners to natural horsehair brushes and cedar wood boot trees, our care collection has you covered for everyday maintenance or more extensive tune-ups.
Please refer to our leather care guides to establish which leather care products are right for your boots.
