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Online purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
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R.M.Williams boots are fully repairable. You can browse our range of repair services here.
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Estimated processing time for repairs is 6-8 weeks.
Click and collect is available in all R.M.Williams stores. Simply select the click and collect option at checkout, then collect it from your selected store within 24 hours. Find out more here.
Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Learn more about our quality craftsmanship here.
Reaching new heights
A literal step up from all its stable mates - with its 7.5 centimetre block heel - the Maya boot was R.M.Williams’ first true town boot for women. It’s a boot that can carry a corporate outfit right through to formal evening wear, with a confidence that commands the room. A seven minute read.
In 2019, after more than a decade of success with the brand’s western-inspired Millicent boot, the Adelaide workshop redeveloped the sleek needle toe into a new boot for women, the loftier Maya.
‘Maya was created in an effort to bring together the profile and toe shape of our Millicent boot in a more style-forward piece that adds sophistication to any outfit,’ explains R.M.Williams’ Head of Footwear Development, David Cook.
Uniquely handcrafted from a single piece of leather, the Maya’s narrow pointed toe is a softened version of the Millicent’s slender needle toe. It’s also (quite literally) a cut above the original design courtesy of a 7.5 centimetre block heel crafted from stacked layers of vegetable-tanned leather. The design team also added a taller boot shaft for a more elongated profile, bringing serious height all-round to the women’s boot line-up.
With its luxe leather sole which can be replaced over and over, the Maya boot is a step away from R.M.Williams’ traditional footwear, towards a true town boot. ‘It was our first real initiative in terms of giving our female customers a boot that looks at home with corporate wear in the office and also formal evening wear,’ David says.
Originally introduced as a seasonal style, the boot’s passionate following has seen it cemented in the ongoing women’s in an ever-growing palette of shades and leather types.
‘It has been well accepted by our customers, sitting closely with the Lady Yearling and Adelaide boots in terms of popularity – it’s clearly found its place in our customers’ wardrobes and lifestyles’ David says. ‘It’s a shape with a strong sense of self - and a confidence to match.’